1. Letter from the Founder

Where recruiting went wrong — and how we’re fixing it.

The hiring playbook is broken. Let's build a new one.

If you’ve spent any time recruiting customer-facing talent — from sales reps to support specialists — you know something’s broken. The playbooks that worked five years ago no longer deliver results. ATS systems are flooded. Cold outreach gets ignored. The human element — the soft skills, communication style, and cultural fit that actually predict success — is lost in the noise.

I’ve spent my career scaling startups and building teams. I’ve seen firsthand how hiring bottlenecks can slow down growth and burn out recruiters. That’s why we built Jobz: to give hiring teams an unfair advantage in the talent race. We combine the speed of AI with the power of video to pre-screen candidates before recruiters spend time on calls. We attract better candidates and reduce irrelevant interviews by over 80%.

This white paper walks through the challenges of modern hiring, and how Jobz offers a new way forward. Whether you're managing high-volume BPO roles or customer service positions at scale, our tools give you control and clarity.

The goal? Make hiring human again — while scaling faster than ever.

— Tal Huss
Founder & CEO, Jobz